elena.bahrunani@onevue.com.au No Comments

Adviser News: How can you support your clients with Best Doctors?

Did you know that eligible MLC Life Insurance customers could get even more value from their insurance with access to the Best Doctors service?

Best Doctors connects your clients and their immediate family, including their children, parents, partners and partner’s parents, with a network of more than 50,000 leading medical specialists from Australia, and around the world, for a second medical opinion to help ensure they have confidence in their diagnosis and treatment plan.

MLC Life Insurance is the only Australian life insurer to offer your clients and their family access to this service for no additional cost, without having to make a claim on their policy.

What is Mental Health Navigator by Best Doctors?

One in five Australians aged 16-85 experience a mental health condition each year**. With these conditions affecting so many people, it is likely you have a client or one of their family members affected.

We’ve now expanded the Best Doctors offer to include Mental Health Navigator – a discreet, quick and confidential way for your clients or their family* members to seek help if they are experiencing a mental health condition.

How does it work?

Mental Health Navigator empowers and supports your clients with a clinical review of their diagnosis and treatment plan, sourcing a specialist from a network of leading Australian clinical psychologists and psychiatrists, all from the comfort of their home.

How to access Best Doctors

Login or call Best Doctors Hotline on 1800 186 088 between 9am and 5pm (Melbourne/Sydney time), Monday to Friday.

Need more information? Best Doctors and Mental Health Navigation by Best Doctors factsheets can be found in the Forms and Publications page.

As always, if you have any questions or wish to know any additional information, call our adviser services team on 1300 654 720.

elena.bahrunani@onevue.com.au No Comments

Member News: Have you heard about Best Doctors?

Through the insurance cover provided to Smartsave members by MLC Life Insurance, you and your immediate family, including your children, parents, partner and partner’s parents, can access Best Doctors – a service connecting you with a network of more than 50,000 leading medical specialists from Australia and around the world. Best Doctors offers a second medical opinion when you need it most, helping to ensure you have the right diagnosis and treatment plan while allowing you to make important medical decisions with confidence.

If you or a family member* is dealing with a mental or physical health condition, you can use Best Doctors to help get answers. You can use this confidential service anytime, at no extra cost.

How to access Best Doctors

Login or call Best Doctors Hotline on 1800 186 088 between 9am and 5pm (Melbourne/Sydney time), Monday to Friday.

Need more information? Best Doctors and Mental Health Navigation by Best Doctors factsheets can be found in the Forms and Publications page.

As always, if you have any questions or wish to know any additional information, call our member services team on 1300 654 720.